How can a suggestion be turned into action?<\/p>\n
You\u2019ve surely had to fill out satisfaction surveys at the end of training sessions where you are asked for suggestions for improvement.
What do we do with them?<\/p>\n
Here\u2019s an example: one of our learners commented on our Lifelong Learning File following her language training.
She found this tool high-quality and well-designed \u2013 yet she hadn\u2019t really made it her own. What a shame not to make full use of it!
\nHer suggestion, that came through her satisfaction survey, was added to our July team meeting\u2019s agenda.
How could we make this file \u2013 into which we\u2019ve put so much time and heart to create \u2013 an essential tool for our learners?
So we had a brainstorming session during which the whole team contributed to ensure that the support closely matches our practices.<\/p>\n
And the result\u2026Aha! Have a little patience! It\u2019s currently at the printer\u2019s and will be available at the beginning of 2026!<\/p>\n<\/div><\/div><\/div>
100% success rate on the LevelTel test since the start of the year for our certifying Upgrade programs!
Congratulations to all our Upgraders! \ud83d\udc4f<\/p>\n<\/div><\/div><\/div><\/div><\/div>
Here\u2019s some recent feedback that echoes Jane Le Goff\u2019s article \u00ab A Need or a Request ? \u00bb:<\/p>\n
\u00ab An accurate diagnostic allowed me to take this suitable and positive course (Effective Communication) with committed participants and attentive facilitators who provided great recommendations. \u00bb
Eric Breton, Project leader \u2013 eCommerce\/Digital tools chez Schneider Electric<\/p>\n<\/div><\/div><\/div><\/div><\/div>
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