Richard and Mathilde met Yan in 2014 during their Process Communication trainer training.

At the time, Yan was already trained in NLP – Neuro‑Linguistic Programming, which remained his core model, having helped him overcome his own stage fright.

Since then, he has combined his artistic skills with his expertise in personal development to offer “tailor‑made” support to help his clients overcome their fears and express themselves with confidence.

Our paths drifted apart without losing sight of one another, and toward the end of 2025, Richard had the idea to invite him to lead a two‑day training session with our team, to revisit the facilitator’s posture through the lens of NLP.

We later discovered that the NLP and MMAPPER models are closely connected and even share a common language and symbolism: that of the map — a map we can reshape by taking an active role in our own lives…

Here is what Yan particularly appreciated during those two days spent with us:
“Everyone’s engagement, their curiosity, their relational finesse, their enthusiasm for experimenting, adjusting, integrating. In just two days, through simple exercises and role‑plays, they were able to realize that they had already been practicing a great deal of NLP without knowing it. The difference now?
They do it consciously, with intention, and with greater confidence in the structure of their facilitation.”

The whole team thanks him for so skillfully adapting this training to our needs and our reality, and for creating a benevolent and pleasant learning environment.

A pinch of adjustments, a dash of exclusive new sessions…

Here is our updated Intercompany Language Training Calendar for the first semester.

Contact us now to schedule your audit & evaluation!

In November 2025 Richard took part in the TEDx Poitiers event on the theme “eXplore.”

It was an opportunity to introduce the power of the MMAPPER model to a wider audience through an inspiring talk, built around exploring the different gateways to the model—gateways he invites us to open in order to find our own path to success.

We are very happy to share Richard’s talk with you today.

Do you have foreign colleagues who live and work in France, but at work… they always switch back to English?
We created French at Work for them.

A French as a Foreign Language program for non‑French‑speaking professionals who manage everyday life in French but need support to dare and perform in French in a professional context.

Goal: more confidence, more autonomy, better integration.                                                                               

Géraldine Berruto

Three years ago Ghilès Ouabadi contacted Géraldine & Richard to suggest setting up pilot co-development sessions as part of the Sorégies management community programme.

Co-development is a pedagogical tool we have used since the very beginning of our history.

For us the essential condition for the success of any co-development process is the trust established within the group. We therefore designed a programme whose primary goal was to allow participants to get to know one another, open up to differences, and learn how to give and receive feedback in a benevolent, lucid, and constructive way.
Once this climate of trust was built, the magic of co-development could unfold.

These were the beginnings of MMAPPER & Co. The groups formed three years ago are still active today, with participants continuing to help each other grow.

This programme can be implemented internally, as it was with Groupe Sorégies, and this year we are also offering inter-company sessions.

Géraldine Berruto

This is a situation I observe often among language learners. They complete a 56- or 84-hour training program, listen to English audio, watch films in the original version… and yet, sometimes, a frustration appears:

“I’m making the effort, but I don’t really see any progress.”

This frustration is understandable. When we invest time and energy in learning a language, we want to see the results of our efforts. But in some cases, an essential element is missing from the equation.

Today, we have access to extraordinary tools:

• automatic translators to write emails
• subtitles for watching films
• apps that provide answers immediately
• digital assistants that rephrase our sentences

These technologies are useful. They make our daily lives easier.

But when it comes to language learning, they can sometimes create the illusion of progress.

Let’s take two very common situations.

A learner:

• uses a translator to write an email in English
• watches a film with subtitles.

In both cases, the task is completed. But the brain itself has not really learned.

Because the cognitive effort — the effort of searching for a word, reformulating an idea, tolerating a degree of uncertainty — has been bypassed.

Research in cognitive psychology shows that durable learning follows a simple principle: the brain consolidates what costs effort. Researcher Robert A. Bjork refers to this as “desirable difficulties”: certain difficulties in the learning process strengthen long-term memory.

In other words, when we have to guess the meaning of a sentence or rephrase an idea using limited vocabulary, the brain creates much stronger neural connections.

By contrast, when the answer appears immediately through a translator, a subtitle — or is given by the facilitator — the information passes through… but it does not stick.

This phenomenon does not concern language learning alone.

After decades of rising IQ scores — a phenomenon known as the Flynn effect, identified by James R. Flynn — some studies now show a stagnation, and even a decline, in cognitive performance in several Western countries.

The causes are multiple, but some researchers point to the impact of an environment where answers are always instantly available.

We have more information than ever before.

But we engage our capacity for deep thinking less and less.

The good news is that progress always appears once the balance is restored.

Learning then becomes what it has always been: a process that can sometimes be demanding, but profoundly transformative.

Hana Bowcott

The beginning of this year has been an opportunity for us to take a step out of our daily routines and enter 2026 with a strengthened team that is more motivated than ever.

We continue to practice what we “preach” as consultants by cultivating a lifelong learning mindset. I was particularly pleased to welcome Yan Mercoeur and to see how seamlessly he connected with our team, linking our pedagogy with one of the major influences of our approach: Neuro‑Linguistic Programming.

Since our creation in 1987, we have continuously trained ourselves, and over the past two years we have followed high‑quality training sessions with Pascale Molho on Nonviolent Communication and Jérôme Lefeuvre on Emotional Intelligence. These regular internal trainings and the sharing of our methods help us bring even more depth and substance to the MMAPPER model.

Today, we can know everything (or believe we do) at the snap of a finger, but know-how and interpersonal skills require a much greater effort, don’t you think?

I hope you will find this newsletter insightful and thought provoking.

Happy reading!

Richard Bowcott
Co-gérant

It was without hesitation and with great enthusiasm that we responded positively to the call of our friend and long-standing partner Virginie Rigaudeau, Sustainable Transformation Project Leader at Schneider Electric, to contribute to the ‘AcT’ en Seine-Eure’ project.

What is ACT?
It is initiative led by international organisations designed to provide companies with methods and tools to develop low-carbon transition strategies aligned with the Paris Agreement.

ImpaQt’s role ?
Facilitating of course —alongside Virginie Rigaudeau, MMAPPER-certified since 2023, and Rodolphe Durand, project leader. We’ll contribute by creating an environment conducive to taking a step back and building connections between the various stakeholders – which will help bring about new business visions and strategies.
Launch scheduled for the first quarter of 2026!

Our Language and Management calendars for the first semester of 2026 are ready!

And this year, we’re going BIG.

Paris, Lyon, Grenoble, Poitiers, Normandy… and a new location : NANTES

A brand-new & % MMAPPER program

Ready to boost your skills?
Check out the dates, locations and sessions

P.S: The calendars could be adjusted and additional sessions added to meet our clients’ needs.

11th of December | Domaine de Charmeil

This time, we’re going hands-on with:
“MMAPPER applications”
Join us for an evening of (re)discovering the MMAPPER model and exploring how it can be adapted to each person’s own reality!
On the agenda: learning, experimenting and inspiration in a warm and friendly atmosphere.
Places are limited – Sign up quickly

When I started my career, I had the chance to take part in an inspiring co-development program in England in the early 90’s called « Profit Through People ».
Ever since, I’ve been dreaming of building a similar program – one that embraces a lifelong learning culture and stands out thanks to the MMAPPER model.
As I approach my 65th birthday, I believe I’ve finally got it!

Its promise?
To be able to:
– position yourself and obtain an accurate image of yourself whenever you need it,
– build a concrete development project, set meaningful goals, and define an action plan,
in other words, be the actor of your development!

So who is it for? For everyone! Well, almost. The only prerequisite is the desire to learn and grow.

Indeed, the MMAPPER model can be applied to a wide variety of issues and situations, giving rise to diverse development projects aligned with each person’s reality and aspirations.

MMAPPER & Co – The Foundations will consist of five days dedicated to building foundations – discovering and learning to use MMAPPER, creating your own project, and understanding how to build others.

Anyone that followed this program will then be able to join the MMAPPER learning community and take part in our « MMAPPER Days ».

How is it different from Com&Co ?
– A shorter, more intense, and more impactful program
– A 100% MMAPPER program with positioning process in the Mirror pillar using a variety of tools (such as PCM, Karpman’s Drama Triangle, Emotional Intelligence, and NonViolent Communication)
– Belonging to a learning community that offers long-term support and motivation.

So are you intrigued?
Contact me to find out more.

Richard Bowcott

At this time of year, when we’re being called upon to identify language development needs for the year ahead, I’m reminded how often the word “need” gets confused with “request”.
The future learners wish to improve their English. They look through the catalogue and request an immersion course, or one-on-one sessions, or e-learning, or even conversation classes… They tick a box among the available options. Ok, so the request comes from them, they are motivated… that’s great! That already makes 2 key ingredients for successful learning.
But something’s missing.
Is it learning for the sake of learning, or learning to achieve a goal? From the very beginning, we seek to understand the why/what for before thinking about the solution. Our training programs are designed to help turn a project into reality – not only to satisfy a desire. Pleasure is indeed one of the pillars of our MMAPPER model and we see it as a key to success in any development path; however, not as the only starting point.
I want to improve my English. OK Message well received – but not fully understood yet.
To have a better understanding, we analyse the need by involving the potential learner, his/her manager, and the HR department. Then MMAPPER comes in and here are a few examples of questions we ask:

Project – What do you need to be able to do in your current or future role that you can’t do today? In which environment, with whom, how often, and what are the stakes?

Mirror – What difficulties are you facing today? Which language skills do you need to develop?

Method – How do you usually approach language learning? Which learning methods best fit your level, your learning style, and the time you’ve got to be operational?

Actor – What are you currently doing to develop your language skills? What else could you do?

Pleasure – Do you enjoy communicating in English? Do you feel excited about following a program?

Effort – What do you think will require the most effort in your English learning process? Are you ready to invest personal time outside of training sessions?

Risk – What kind of situations are challenging for you in English today? Do you dare to step out of your comfort zone?

Once the evaluation is done, the need analysed and validated by all stakeholders, we’ll be ready to suggest a tailored learning solution that ensures long-lasting results. And then… The World is Your Oyster!

Jane Le Goff